Publicação:
Powerpoint Presentation "New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?" 8th International Conference on Exploring Service Science, Rome, Italy 2017

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Ficheiros

Reis J., Amorim M., Melão N. (2017) New Ways to Deal with Omni-Channel Services_Opening the Door to Synergies, or Problems in the Horizon? 8th International Conference on Exploring Service Science (Powerpoint Presentation).pdf (1.45 MB)

Data

2017

Autores

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Palavras-chave

Organizational synergies, Omni-channel services, Qualitative multimethod approach, Systematic literature review, Case study, Competitive advantage, Operations management

Citação

Reis J., Amorim M. and Melão N. (2017). "New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?" 8th International Conference on Exploring Service Science (Powerpoint Presentation)

URI

http://hdl.handle.net/10400.26/18878

Coleções

AM - EPG - H - P - Patrono

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