Publicação: Entrega direta às unidades utilizadoras vs. Receção centralizada na UAGME - exército português
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O presente relatório de projeto resulta de uma investigação desenvolvida no âmbito do Mestrado em Logística e Gestão da Cadeia de Abastecimento e tem como tema a “Entrega direta às unidades utilizadoras vs. receção centralizada na UAGME – Exército Português”. O objetivo principal é avaliar se o modelo atual de procurement com a receção centralizada na Unidade de Apoio Geral de Material do Exército (UAGME) é o mais adequado para a gestão dos bens da Classe VII (artigos completos e prontos a utilizar, exemplos de viaturas, atrelados, máquinas, entre outros) ou se a entrega direta às unidades utilizadoras destes bens, representa uma alternativa mais económica, sustentável e eficaz.
A metodologia adotada assenta numa abordagem qualitativa, complementada com dados quantitativos e análise documental. Foram realizadas dez entrevistas semiestruturadas a militares e profissionais com experiência nas áreas de logística e procurement, pertencentes ao Exército, à GNR, à Força Aérea e ao setor privado, no caso à SONAE MC, bem como a análise de onze processos de aquisição reais e de livre acesso. Os resultados demonstram uma perceção generalizada de que o modelo de entrega direta apresenta ganhos significativos em lead time, custos e sustentabilidade, sem comprometer o controlo da qualidade nem a rastreabilidade dos bens. As entrevistas revelam também que a receção centralizada gera duplicações logísticas, aumento de custos fixos e perda de tempo útil de garantia, enquanto o modelo descentralizado promove maior eficiência, redução de emissões de CO₂ e menores custos. O estudo conclui que para bens com destino final previamente definido aquando do lançamento do processo de aquisição, o modelo de entrega direta deve ser privilegiado, libertando a UAGME do ónus de um processo que pode ser redirecionado, podendo a UAGME focar os seus recursos nas suas atividades core.
Apresentam-se ainda recomendações de melhoria, nomeadamente a parametrização do ERP para receção descentralizada, a formação das unidades recetoras e a definição de cláusulas contratuais que garantam a conformidade e o início da garantia na receção pela unidade utilizadora.
This project report results from research conducted within the Master’s Degree in Logistics and Supply Chain Management and addresses the topic “Direct delivery to user units vs. centralized reception at the UAGME – Portuguese Army”. The main objective is to assess whether the current procurement model, based on centralized reception at the Army’s General Material Support Unit (UAGME), is the most suitable for managing Class VII goods (complete, ready-to-use items such as vehicles, trailers, and machinery), or whether direct delivery to the end-user units represents a more economical, sustainable, and effective alternative. The adopted methodology follows a qualitative approach, complemented by quantitative data and documentary analysis. Ten semi-structured interviews were conducted with military personnel and professionals experienced in logistics and procurement from the Army, the National Republican Guard (GNR), the Air Force, and the private sector (specifically SONAE MC). Additionally, eleven real and publicly accessible procurement cases were analyzed. The results reveal a general perception that the direct delivery model offers significant improvements in lead time, costs, and sustainability without compromising quality control or traceability. The interviews also indicate that centralized reception generates logistical duplication, increased fixed costs, and loss of warranty time, whereas a decentralized model promotes higher efficiency, lower CO₂ emissions, and cost reductions. The study concludes that for goods with a predefined final destination at the time of procurement initiation, the direct delivery model should be prioritized. This approach would relieve the UAGME from a process that can be redirected, allowing it to focus resources on its core activities. The report also presents improvement recommendations, namely the configuration of the ERP system to enable decentralized reception, training of receiving units, and the definition of contractual clauses ensuring compliance and the start of the warranty period upon receipt by the end-user unit.
This project report results from research conducted within the Master’s Degree in Logistics and Supply Chain Management and addresses the topic “Direct delivery to user units vs. centralized reception at the UAGME – Portuguese Army”. The main objective is to assess whether the current procurement model, based on centralized reception at the Army’s General Material Support Unit (UAGME), is the most suitable for managing Class VII goods (complete, ready-to-use items such as vehicles, trailers, and machinery), or whether direct delivery to the end-user units represents a more economical, sustainable, and effective alternative. The adopted methodology follows a qualitative approach, complemented by quantitative data and documentary analysis. Ten semi-structured interviews were conducted with military personnel and professionals experienced in logistics and procurement from the Army, the National Republican Guard (GNR), the Air Force, and the private sector (specifically SONAE MC). Additionally, eleven real and publicly accessible procurement cases were analyzed. The results reveal a general perception that the direct delivery model offers significant improvements in lead time, costs, and sustainability without compromising quality control or traceability. The interviews also indicate that centralized reception generates logistical duplication, increased fixed costs, and loss of warranty time, whereas a decentralized model promotes higher efficiency, lower CO₂ emissions, and cost reductions. The study concludes that for goods with a predefined final destination at the time of procurement initiation, the direct delivery model should be prioritized. This approach would relieve the UAGME from a process that can be redirected, allowing it to focus resources on its core activities. The report also presents improvement recommendations, namely the configuration of the ERP system to enable decentralized reception, training of receiving units, and the definition of contractual clauses ensuring compliance and the start of the warranty period upon receipt by the end-user unit.
